Scrum Master Training Course Outline
Brighter Connect Scrum Master Certification consists of 2-day classroom-based training, combining instructor-led teaching and practical exercises. On the final day of the course, you will take a 1-hour Scrum Master exam (MCQ) to confirm your knowledge
Training Particular
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CSM Certification Training
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Training Location
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As per client preference
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Batch Size
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Upto 10 candidates
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Training Total Cost
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£850 each excl. VAT
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Mode of Training
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Classroom
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This course covers the following topics:
Module 1: Introduction to Lean, Agile, and Scrum
- What is Agile?
- The Origin of Agile
- The Agile Manifesto
- The Values of Agile
- Scrum Overview
- The History of Scrum
- The Differences between Agile and Scrum
- Agile Project Testing Principles
- The Focus of Lean
- The Origins of Lean
- Lean in a Nutshell
- The Lean Temple
- The Lean Principles
- Lean vs Agile
Module 2: Overview of Scrum
- Key Features of Agile
- Key Features of Scrum
- Sprints
- The Deming Cycle
- Attributes of Scrum
- Key Activities
- Quality and its Importance
- A Kaizen Mind-set
- Incorporating Kaizen
Module 3: Scrum Artefacts
- Product Backlog
- Resource Requirements
- User Stories
- INVEST
- Burndown Charts and Scrum Boards
Module 4: Sprints and the Scrum Framework
- Sprints
- Sprint Planning
- What is MoSCoW
- The MoSCoW Rules
- Managing the Sprint Backlog
- Tracking Progress
- The Sprint Review
- Sprint Retrospective
- Cancelling a Sprint
Module 5: Roles and Responsibilities
- Roles and Responsibilities in Scrum
- Product Owner
- The Development Team
Module 6: The Scrum Master
- Scrum Master Overview
- Scrum Master and the Product Owner
- Scrum Master and the Development Team
- Scrum Master and the Organisation
Module 7: Facilitation, Coaching, and Servant Leadership
- Servant Leadership
- Servant Leadership and the Scrum Master
- Developing Cohesiveness
- Group Loyalty and Trust
- Group Communication
- Belbin Types and Roles
- Team Development
- Tackling the Learning Dip
- Handling Difficult People and Situations
- Managing Conflict and Moving Forward
- Dealing with Someone Else’s Emotions
- Presenting Clear Messages
- Written Communication
- Active Listening Skills
- Motivation
- The Humanistic Approach
- Maslow’s Hierarchy of Needs
Module 8: Collaborate Decision Making
- Decision-Making Theories
- The Decision-Making Process
- Tools and Techniques
- Group Problem Solving and Decision Making
- Questioning Techniques
- Inclusive Decision Making (Weighting, Criteria, Pugh Matrix)
- Priority Tasks
Module 9: Scaling and Adaptation
- Scaling for Projects
- Dealing with Change
- Dealing with Risk
- Monitoring a Project
- Choosing the Right Metrics
- Process Measurement Points
- Criteria for Good Measures
- Value Streams
- Building a VSM
- Scaled Scrum and Practices
- Descaling
- Scrumble
Brighter Connect Packaged Course contents includes:
- Learn Fundamentals
- Terminologies and Concepts
- Scrum Roles
- Core Competencies
- Scrum Ceremonies
- Facilitate Teams
- Improve Transparency
- Acts as a Servant Leader
Please Note: The cost above does not include the exam voucher as it covers the CSM training only.